Norton VPN Review

Updated Nov 8, 2024

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We’re fully independent and have been reviewing VPNs since 2016. Our ratings are based on our own testing results and are unaffected by financial incentives. Learn who we are and how we test VPNs.

Simon Migliano

Simon Migliano is a recognized world expert in VPNs. He's tested hundreds of apps and his research has been featured on the BBC, The New York Times, and more. Read full bio

Fact-checked by JP Jones

Ranked #38 out of 60 VPNs

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The Bottom Line

Norton Secure VPN isn’t recommended as a tool for privacy or security. While it has fixed some previous security issues, it offers hardly any features, has limited device compatibility, and its logging policy is still one of the worst on the market. It’s fast enough, and it’s very cheap, but Norton Secure VPN isn’t a good enough product overall.

Overall Rating

4.6/10

Best Rating: 9.4/10
Average Rating: 5.6/10
Worst Rating: 1.1/10

This rating is calculated by combining the ratings from our 9 testing categories, each weighted according to its relative importance.

1. Speed 7.8/10
2. Streaming 3.3/10
3. Privacy 0.1/10
4. Security 7.0/10
5. Server Locations 4.3/10
6. Torrenting 3.7/10
7. User Experience 7.9/10
8. Device Compatibility 4.0/10
9. Additional Features 5.5/10

Pros

• Works with US Netflix, HBO Max & more
• Fast download speeds on nearby servers
• Simple and easy-to-use apps
• 60-day money-back guarantee
• Works in China

Cons

• Logs IP addresses
• Won't prevent your ISP from seeing your web activity
• Unhelpful customer support
• No Firestick app and can't be installed on routers
• Not many servers in Asia, Africa & South America
• No browser extensions

Privacy

0.1/10

We calculated this rating by examining the VPN's logging policy, jurisdiction, ownership, and privacy features. We also evaluated its history of handling user data and responding to legal requests.

Ranked #51 out of 60 VPNs for Privacy

Norton Secure VPN logs personally identifiable information, including your IP address and device type. Norton is also based in the US, which means it has to comply with Five Eyes surveillance and data collection laws. You can't trust Norton Secure VPN to keep your data private.

| Originating IP Address | Yes | | Browsing Activity | No | | Individual Connection Timestamps | No | | Date of Last Connection | No | | VPN Server IP | No | | Device Information | Yes | | Individual Bandwidth Usage | Yes | | Account Information | Yes |

| Jurisdiction | US (Five Eyes Member) | | Privacy Policy | Excessive Logs | | Transparency Reports | No | | Diskless Servers | No | | Anonymous Payment Options | No |

Norton Secure VPN claims that it doesn’t keep logs — our research has found this to be untrue. Most importantly, it logs your originating IP address.

Streaming

3.3/10

We calculated this rating by identifying which streaming services the VPN could unblock and measuring how consistently it could access them.

Ranked #25 out of 60 VPNs for Streaming

Norton Secure VPN worked with most of the streaming services we tested it with. It works to unblock geo-restricted content on US content platforms, including Netflix and Hulu, as well as UK services like BBC iPlayer.

Speed

7.8/10

We calculated this rating using our proprietary tests of download, upload, and ping speeds across servers in 10 countries.

Ranked #39 out of 60 VPNs for Speed

Norton Secure VPN is a fast VPN. It’s especially quick on long-distance connections. Here’s a table showing Norton Secure VPN’s speed test results from around the world:

Security

7.0/10

We calculated this rating by testing the VPN's security protocols, encryption, leak protection, and kill switch reliability.

Ranked #36 out of 60 VPNs for Security

Norton VPN is safe to use from an encryption standpoint. It has made huge technical improvements in recent years.

| Independent Audit | No | | VPN Kill Switch | Yes | | Leak Protection | Yes |

| OpenVPN (TCP/UDP) | No | | WireGuard | Yes | | ChaCha20 | Yes | | AES-256 | Yes |

Server Locations

4.3/10

We calculated this rating by assessing the number of countries and cities available, their geographic spread, and availability in popular regions.

Ranked #36 out of 60 VPNs for Server Locations

Norton Secure VPN has servers in 29 countries, which is lower than desired.

User Experience

7.9/10

We calculated this rating by assessing the VPN’s ease of use, interface design, and setup process across multiple platforms.

Ranked #14 out of 60 VPNs for User Experience

Norton Secure VPN is easy to use on all platforms. The apps are basic and familiar, making them intuitive and simple to navigate.

Torrenting

3.7/10

Ranked #42 out of 60 VPNs for Torrenting

We don’t recommend Norton Secure VPN for torrenting. P2P traffic is blocked on every server except for the Netherlands.

Device Compatibility

4.0/10

Norton Secure VPN is only available on Windows, macOS, iOS, and Android.

| Dedicated App | Yes | | Smart DNS | No | | Simultaneous Connections | 5 |

Additional Features

5.5/10

Norton VPN provides a modest range of features including split tunneling and an ad and tracker blocker.

Norton Secure VPN Key Data